Monday, 14 May 2018
Monday, 7 May 2018
Friday, 4 May 2018
Wednesday, 2 May 2018
Tuesday, 1 May 2018
What is the Role of Postal Assistant in IPPB
Following are the various roles of Postal Assistants after IPPB started its business in Post Offices across the country.
✓ IPPB will provide banking services at counters of HO/SO of DOP through postal assistants along with doorstep banking through GDS/Postman
✓ Postal assistants will be using Finacle to deliver the services which they are already well versed with
✓ PAs will be opening accounts of customers through AADHAAR & other KYC Documents
✓ PAs will be servicing both the customer those which are onboarded through e-KYC and non e-KYC (Counters which are co-located with IPPB Branch)
✓ Postal assistants to convince the walk-in customers who are visiting DoP counters for postal or mail services towards starting relationship with IPPB.
✓ Postal assistants are already working in CBS-Finacle and they will be using the same platform to serve the IPPB customers
✓ There are many similarities between DoP financial products & IPPB products like
Saving account, Remittance
Role of Postal Assistant in IPPB
Main role of Postal Assistant to provide Banking Services at DoP Counters as a business correspondent for IPPB.
Door Step Banking Services
Banking Services at Counters
✓ To whom?
o Only for e-KYC Customers o Who have registered mobile number ✓ What?
o Customer Onboarding (Account
Opening) o Financial Transactions o Non-Financial Transactions o Customer Servicing
✓ To whom?
o For e-KYC & non e-KYC Customers (counters co-located with IPPB Branch) ✓ What?
o Customer Onboarding (Account
Opening) o Financial Transactions o Non-Financial Transactions
Customer Servicing
1. Customer Onboarding
✓ Understand who are your target customer
✓ Aware e-KYC & non e-KYC process
✓ Understand the customer‘s need & accordingly proposes the product
✓ Onboarding process through Finacle
✓ Feeding the necessary information of customer in Finacle
2. Facilitating Transaction
✓ Postal assistants will facilitate customer transactions from dedicated & shared counters of HO/SO
✓ The incentive for PAs lies in processing of various transactions done by the customers both at counter & self-mode.
✓ The details of incentive structure have been covered separately in this manual for the benefit of the participants.
3. Financial Transaction
✓ Cash Deposit
✓ Cash Withdrawal
✓ Remittances – NEFT, IMPS, AEPS & Others)
✓ Bill Payment & Recharges
4. Non-Financial Transaction
✓ Information related to POSB
✓ Balance Inquiry
✓ Mini Statement
✓ Update PAN and nominee details
✓ Seeding AADHAR
✓ Add/ Modify / Delete Standing Instructions
✓ Issuance of QR Card
✓ Generation of Green PIN
✓ Complaint Lodgment ✓ Account Closure Request
5. Selling and Servicing Third Party Products
✓ DoP Products
▪ POSB
▪ Other Savings Schemes o Investment Products
▪ Insurance Products - Life Insurance and General Insurance ▪Postal Life Insurance
o General Insurance
▪ Investments Products
▪ Mutual Funds
✓ Loans Products
▪ Loans from Partner Bank
6. Daily Reporting
✓ Reconcile the cash Given out or Received on behalf of IPPB by DoP
✓ At the end of the day Finacle will provide the list of all debit and credit transactions and the net cash balance will be displayed automatically for the reconciliation of cash.
✓ Postal Assistants will need to reconcile the cash at the end of the day and hand over the cash & any other deliverables at the end of the day to respective DoP officials.
7. Self Upgradation
✓ Check yourself what you know and what you want to learn
✓ Approach to DoP Officials and TM/TO from IPPB in case you face any difficulty
✓ Show eagerness to learn new information received from DoP or IPPB
✓ Knowledge helps you to offer IPPB products & services which gets you more
satisfaction and incentives
8. Financial Education to Customers (Spreading Awareness)
✓ Financial literacy & Customer education is a prime element of financial Inclusion
✓ Try inculcating financial awareness among the customers visiting the counter at
HO/SO
9. Incentive & Rewards
✓ Each Postal Assistants need to have an account with IPPB to get the incentive credit. The Postal Assistants can check the accumulated incentive in Finacle at the end of the day.
✓ The pay out of incentive into the agent’s accounts will happen at a pre-defined frequency (currently planned as a monthly pay out).
✓ Commission and incentive paid to the DoP and front-line staff is directly linked to the revenues generated through the IPPB transactions
✓ Incentives to be paid for each revenue generating activity facilitated by DoP
✓ Additional incentives to be given under target-based schemes
✓ For facilitating opening account of merchants
source:SA post
What is the Role of GDS and Postmen in IPPB
Following ae the roles of GDS and Postmen in becoming agents of Financial Inclusion through IPBB
✓ IPPB will provide doorstep banking services to all its customers who have registered for the same during onboarding process through its wide network of Postmen and Grameen Dak Sevaks.
✓ Since the doorstep banking will be carried out through Aadhaar authorization, this facility will be provided only to those customers who have opened their accounts through eKYC and have a registered mobile number.
✓ Doorstep banking will be a completely paper- less process and the entire transaction flow will be done using the agent’s device.
✓ GDS/Postman are already working as financial service provider as part of DoP
✓ There are many similarities between DoP financial products & IPPB products like
Saving account, Remittance
✓ GDS have an earmarked catchment area to get the customers
✓ They know almost everyone in their catchment area & vice versa
✓ GDS know complete information of types of customer available in his/her area
Main role of GDS / Postman to provide Doorstep Banking Services as a business correspondent for IPPB.
Door Step Banking Services
• To whom?
• Only for e-KYC Customers
• Who have registered mobile number • What?
• Customer Onboarding (Account Opening)
• Financial Transactions
• Non-Financial Transactions
• Customer Servicing
Role of Postmen / GDS in detail
1. Customer Onboarding
✓ Understand who are your target customer
✓ Aware e-KYC process
✓ Understand the customer‘s need & accordingly proposes the product
✓ Onboarding process through Mobile Phone
✓ Feeding the necessary information of customer in the Mobile Phone
2. Facilitating Transaction
✓ Postmen and Grameen Dak Sevaks must persuade & guide the customer to do regular transactions with IPPB.
✓ The incentive for GDS lies in processing of various transactions done by the customers both at doorstep & self mode.
✓ The details of incentive structure have been covered separately in this manual for the benefit of the participants.
3. Financial Transaction
✓ Cash Deposit
✓ Cash Withdrawal
✓ Remittances – NEFT, IMPS, AEPS & Others)
✓ Bill Payment & Recharges
4. Non-Financial Transaction
✓ Information related to POSB
✓ Balance Inquiry
✓ Mini Statement
✓ Update PAN and nominee details
✓ Seeding AADHAR
✓ Add/ Modify / Delete Standing Instructions
✓ Issuance of QR Card
✓ Generation of Green PIN
✓ Complaint Lodgment ✓ Account Closure Request
5. Selling and Servicing Third Party Products
✓ DoP Products
▪ POSB
▪ Other Savings Schemes
o Investment Products
▪ Insurance Products - Life Insurance and General Insurance
▪ Postal Life Insurance o General Insurance
▪ Investments Products
▪ Mutual Funds
✓ Loans Products
▪ Loans from Partner Bank
6. Daily Reporting
✓ Reconcile the cash Given out or Received on behalf of IPPB by DoP
✓ At the end of the day Agent App will provide the list of all debit and credit transactions and the net cash balance will be displayed automatically for the reconciliation of cash.
✓ GDS / Postmen will need to simply hand over the cash & any other deliverables at the end of the day to respective DoP officials. ✓ GDS / Postmen can approach the TM/TO for any kind of help.
7. Self Upgradation
✓ Check yourself what you know and what you want to learn
✓ Approach to DoP Officials and TM/TO from IPPB in case you face any difficulty
✓ Show eagerness to learn new information received from DoP or IPPB
✓ Knowledge helps you to offer IPPB products & services which gets you more
satisfaction and incentives
8. Financial Education to Customers (Spreading Awareness)
✓ Financial literacy & Customer education is primary role of GDS / Postmen
✓ Conducting financial literacy camps in villages & other areas where it is required most with the help of TM/TO
✓ Facilitate Banking Services at the doorstep through assisted mobile banking ✓ Basic concepts of financial planning
9. Incentive & Rewards
✓ Each GDS/Postman/Postal Assistants need to have an account with IPPB to get the incentive credit. The GDS/Postman can check the accumulated incentive in the Smart Phone at the end of the day.
✓ The pay out of incentive into the agent’s accounts will happen at a pre-defined frequency (currently planned as a monthly pay out).
✓ Commission and incentive paid to the DoP and front-line staff is directly linked to the revenues generated through the IPPB transactions
✓ Incentives to be paid for each revenue generating activity facilitated by DoP
✓ Additional incentives to be given under target-based schemes
✓ Account opening o For facilitating opening account of merchants
✓ Revenue from Transactions (Bill Payments, Remittances, Cash Withdrawal/
Deposit) o Transactions performed at door step or at access points (counters) and for payments such as bill payments, remittances, cash withdrawal etc.
✓ Revenue from Third party products o For cross-selling and distributing third party products such as loans, insurance, mutual funds etc
source : SA Post
Monday, 30 April 2018
650 India Post Payments Bank branches to start by May: Manoj Sinha
India Post had received permission from the RBI to start a payments bank in January last year, following which it set up two branches, on a pilot basis, in Raipur and Ranchi
Union Minister of State for Communications Manoj Sinha on Sunday said that as many as 650 branches of the India Post payments bank are likely to be operational across the country by next month.
He said that the work of system integration of the payments bank had been completed and processes mandated by the Reserve Bank of India would be completed within one week.
"It is likely that 650 branches of the India Post payments bank would start functioning from May," he said at a press conference.
The minister said that the launch of the postal department's payments bank would enable more than 1.5 lakh post offices to become access points for people to avail banking services, adding that it would help the government's plans of financial inclusion and direct transfer of benefits in remote areas.
India Post had received permission from the RBI to start a payments bank in January last year, following which it set up two branches, on a pilot basis, in Raipur and Ranchi.
He said that a new regional office of the postal department would be opened in Jabalpur in the state.
He said that India Post had been adopting new technology in a bid to provide services at a faster pace and, as part of it, postmen were being provided with smart phones and hand held devices.
"So far, 15,000 such devices have been distributed to postmen in the country. Soon 40,000 postal workers will have such devices. This would enable faster delivery of all kinds of services," he said.
Admitting that India Post's parcel services were lagging behind due to the presence of private players, he said that a Parcel Directorate had been formed in the postal department to give a boost to this segment.
He expressed hope that the postal department would soon be self-reliant as far as revenue was concerned.
Speaking about milestones achieved by his department in the past one year, Sinha said, "A total of 62,000 out of 1.29 lakh post offices were networked under the Digital Advancement of Rural Post Office for a New India (DARPAN) project. New technology enabled services are being offered in rural areas through hand held devices," he said.
He said that over seven lakh passport applications had been processed through 187 passport seva kendras (PSK) operating out of post offices.
The minister, who holds independent charge of the ministry of communications, was in the city to address a India Post conference being attended by senior officials including Postal Services Board members, the Director General (Posts) and Secretary (Posts).
The conference is to review the department's performance in the past year
Wednesday, 25 April 2018
PAYMENT OF DEARNESS ALLOWANCE TO GRAMIN DAK SEVAKS (GDS) EFFECTIVE 01.01.2018
No. 14-3l2016-PAP
Government of India
Ministry of Communication
Department of Posts
(Establishment Division)/P.A.P. Section
Dak Bhawan, Sansad Marg
New Delhi - 110 001
Dated:24th April,2018
To,
All Chief Postmaster General
All G.Ms. (PAF)/Directors of Accounts (Posts).
Subject: Payment of Dearness Allowance to Gramin Dak Sevaks (GDS) effective 01.01.2018 onwards -reg.
Consequent upon grant of another instalment of Dearness Allowance with effect from 1st January,2018 to the Central Government Employees vide Government of India, Ministry of Finance, Department of Expenditure's O.M. No. 1/1/2OL8-E-II (B) dated 15.03.2018, duly endorsed vide this Department's letters No. 8-1/2016-PAP dated 19.03.2018 and Ministry of Finance, Department of Expenditure OM No.1/3/2008-E.ll(B) dated 28.03.2018, the Gramin Dak Sevaks (GDS) have also become entitled to the payment of Dearness Allowances on basic TRCA at the same rates as applicable to Central Government Employees with effect from 01.01.2018. lt has, therefore, been decided that the Dearness Allowance payable to the Gramin Dak Sevaks shall be enhanced from the existing rate of 139% to !42% on the basic Time Related Continuity Allowance, with effect from the 1st January, 2018.
2. The Dearness Allowance payable under this order shall be paid in cash to all Gramin Dak Sevaks.
3. The expenditure on this account shall be debited to the Head "Salaries" under the relevant head of account and should be met from the sanctioned grant.
4. This issues with the concurrence of Integrated Finance Wing vide their Diary No 05 /A/2018/CS dated 24.04.2018.
Sd/-
R L Patel
Assistant Director General (E stt.)
Tuesday, 17 April 2018
Tuesday, 10 April 2018
Tuesday, 27 March 2018
Friday, 23 March 2018
Thursday, 15 March 2018
Monday, 12 March 2018
Sunday, 4 March 2018
Benefits for the savings fund for the period from 01.01.2018 to 31.03.2018
No.7(2)/EV/2016
Government of India
Ministry of Finance
Department of Expenditure
Government of India
Ministry of Finance
Department of Expenditure
New Delhi, the 27th February 2018
OFFICE MEMORANDUM
Sub: Central Government Employees Group Insurance Scheme-1980 – Tables of Benefits for the savings fund for the period from 01.01.2018 to 31.03.2018 – reg.
The Tables of Benefits for Savings Fund to the beneficiaries under the Central Government Employees Group Insurance Scheme-1980, which are being issued on a quarterly basis from 01.01.2017 onwards, as brought out in this Ministry’s OM of even number dated 17.03.2017, for the quarter from 01.01.2018 to 31.03.2018, as worked out by IRDA based on the interest rate of 7.6% per annum (compounded quarterly) as notified by the Department of Economic Affairs as per their Resolution No.5(1)-B(PD)/2017 dated 01.01.2018, are enclosed.
2. The Tables enclosed are of two categories as per the existing practice. As hitherto, the first Table of Benefits for the savings fund of the scheme is based on the subscription of Rs.10 p.m. from 1.1.1982 to 31.12.1989 and Rs.15 p.m. w.e.f. 1.1.1990 onwards. The second Table of Benefits for savings fund is based on a subscription of Rs.10 p.m. for those employees who had opted out of the revised rate of subscription w.e.f. 1.1.1990.
3. These orders are in respect of Table of Benefits for the period from 01.01.2018 to 31.03.2018.
4. In their application to the employees of Indian Audit and Accounts Department, these orders are issued after consultation with the Comptroller 86 Auditor General of India.
5. Hindi version of these orders is attached.
S/d,
(Amar Nath Singh)
Director
(Amar Nath Singh)
Director
To
1. All Ministries/ Department of the Central Government as per standard list.
2. Copy with spare copies for information and necessary action to C86AG, UPSC, all State Government etc. as per standard list.
3. NIC, Department of Expenditure – for uploading the same on the website of Ministry of Finance, Department of Expenditure.
1. All Ministries/ Department of the Central Government as per standard list.
2. Copy with spare copies for information and necessary action to C86AG, UPSC, all State Government etc. as per standard list.
3. NIC, Department of Expenditure – for uploading the same on the website of Ministry of Finance, Department of Expenditure.
Guidelines on Air Travel on Official Tours
No. 19024/22/2017-E.IV
Government of India
Ministry of Finance
North Block, New Delhi
Dated the 27th February, 2018
Office Memorandum
Subject: – Guidelines on Air Travel on Official Tours — Purchase of air ticket from authorised agent.
***
The undersigned is directed to refer to this Departments’ O.M. No. 19024/22/2017-E.IV dated 19.07.2017 regarding guidelines on Air travel where the Govt. of India bears the cost of passage. As per this O.M., Ministries/Departments were asked to ensure that these instructions are given adequate coverage and were to be circulated to all so that ‘lack of knowledge’ of the rules is not cited as an excuse. In spite of these instructions, a large number of cases for relaxation of air travel guidelines due to purchase of air ticket from unauthorised travel agents, are still being received in this Department.
2. The matter has been re-considered and it has been decided that all such cases of air travel where tickets have been purchased after issue of this Department’s O.M. dated 19.07.2017, seeking relaxation of air travel guidelines pertaining to purchase of air ticket from authorized agent, should have the approval of Secretary of the Administrative Ministry before referring the same to Department of Expenditure.
This is issued with the approval of Secretary Expenditure.
(Nirmala Dev)
Deputy Secretary to the Government of India
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